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HP launches new AI-powered digital platform

EditorBrando Bricchi
Published 08/03/2024, 05:30 am
Updated 08/03/2024, 05:30 am
© Reuters.

LAS VEGAS - In a recent announcement at the Amplify Partner Conference, HP Inc. (NYSE:HPQ) unveiled a series of new services and solutions aimed at enhancing partner capabilities and driving sustainability. Central to the reveal was the introduction of HP's first AI-enabled digital experience platform, WEX™, designed to transform workforce efficiency and growth.

HP's WEX (NYSE:WEX) platform offers an AI-driven interface that simplifies the user experience by integrating multiple services into a cohesive dashboard. The platform boasts advanced features such as persona-based technology recommendations, hardware monitoring, employee sentiment tracking, and security enhancements through HP Wolf Security.

The company's commitment to a circular economy is further emphasized by the launch of a Device Life Extension Service, allowing customers to refurbish their HP PCs, and a Partner Certified Refurbishment program, which offers rigorously tested, refurbished devices for commercial use.

Additionally, HP has revamped its service offerings with new Managed Device Services (MDS) for PCs, an enhanced Managed Print Services (MPS) portfolio, and a new MPS Subscription model. HP also introduced simplified support packages for HP Support Services with options labeled Essential, Premium, or Premium+ Support.

These developments come as part of HP's strategy to provide its partners with the tools and support needed to adapt to the changing work environments and create recurring revenue streams. The initiatives are also in line with HP's broader efforts to foster sustainable practices and extend the lifespan of technology products.

The information for this article is based on a press release statement from HP Inc.

This article was generated with the support of AI and reviewed by an editor. For more information see our T&C.

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